Kora is Manica Group's internal ticketing tool — one place for every request. Log it, track it, done.
Log a request to any department from one place — Kora gets it to the right team and keeps you updated the whole way.
IT, HR, Finance, SHEQ — submit a request to any department from a single portal using your Manica Group account.
Pick your department, answer a short form and hit submit. Your request is with the right team in under a minute.
Every ticket gets a unique reference number the moment you submit — use it to check status or follow up at any time.
Log in any time to check your ticket's status, see what's been done and add comments directly to the thread.
Upload a document, screenshot or supporting file with your request — no need to send a separate email.
Get notified when your ticket is picked up, updated or resolved — no need to follow up or chase anyone.
Sign in, pick your department, fill in the form. That's it — Kora handles the rest.
Pick the right department, fill in the form and submit. Takes under a minute.
You'll receive a unique reference number straight away — use it to follow up any time.
Log back in any time to see your ticket's status, read updates and add comments.
You're notified when your ticket is picked up, updated or resolved — no need to chase anyone.
No more emails lost in inboxes. Every ticket across IT, HR, Finance, Property and SHEQ gets a unique ID, an owner, and a full history — from the moment it's submitted to the moment it's closed.
No more wondering what happened to that email you sent two weeks ago. Every request you've ever submitted is in your Kora dashboard — open, in progress or under review — with the full conversation thread.
Sign in with your Manica account and you're ready. No training, no manuals.
Search by ticket number, subject or department — all your submitted requests are in one view.
Use your existing Manica Group email and password — no new account or password to remember.
Every request gets its own reference number instantly — quote it when following up with anyone.
Add extra details or reply to the team directly on the ticket — all in one thread, no back-and-forth emails.
Upload supporting documents, screenshots or photos with your request — right on the form.
You'll be notified when something changes on your ticket — you never have to call or email to check.
IT, HR, Finance, SHEQ and more — one login gets you to all of them.
Once your ticket is closed, leave a quick rating so the team knows how they did.
"Kora transformed how our department handles requests. What took days of email chains now takes minutes — and every ticket has a clear owner."
"Having one platform for IT, HR and Finance means our staff only need to know one system. The department routing is seamless."
"I used to send emails and never know if anyone saw them. Now I log it on Kora, I get a number, and I can see exactly where it is. Much better."
Kora is a dedicated internal ticketing system for all Manica Group Namibia companies.
For support, feedback or enquiries about Kora, reach out to Manica Group Namibia IT.